We, VUMI Bangladesh Ltd, commit to the safekeeping of your personal information. To acquire your continuous services, we may collect and sometimes disclose your information if needed. We are providing you with the details of our policies along with options you can choose from when it comes to the collection and utilization of your information, to strengthen your privacy. We strongly advise all the registered users of VUMI Bangladesh Ltd’s website, https://www.vumi.com.bd/ (hereinafter referred to as “the website”) and the “VUMI Bangladesh App” (hereinafter referred to as “the app”) to read and acknowledge our Privacy Policies used to regulate our website and app, as you will be agreeing to our terms and conditions by accessing our website and app which will provide us the authorization to collect, store and utilize your information provided herein. We strongly recommend that you do not access our website and app if you do not agree to our privacy policies/ terms and conditions, which include the policies/guidelines for the collection and use of your personal information. If you have any questions or complaints about our Privacy Policies, please do not hesitate to let us know via VUMI Bangladesh Ltd.'s official mailing address at firstname.lastname@example.org.
COLLECTION & RETENTION OF YOUR INFORMATION
You further acknowledge that contents or information of our website and app may be confidential by us and that you will not disclose it anywhere or to anyone without our written consent, if even that is provided as an option. Therefore, your information is also valued as confidential to us. We ensure to not share, sell or rent your information to any third party, nor will we utilize your email address for unnecessary mails. We will only mail you in regards to utmost relevance of our consented products and services.
SECURITY & DISCLAIMER
DISCLOSURE OF INFORMATION
We will cooperate with third parties if law enforcement is needed as well as with any law enforcement inquiries. That being the case, during any lawful investigation, we can share your personal information with the law officials or government bodies as we deem necessary or appropriate for any but not limited to illegal, fraud or infringement liability. Your personal information is safe with us and might only be shared with our company affiliates, team, our parents or subsidiaries who are committed to solely providing you with your online requirement and relevant services, all around the world. In addition, in case of being acquired by or merged with any other business entity in the future, you can expect us to transfer or share your personal information provided to us by you in order to provide our continuous services. If such an event or situation takes place, we will notify our website and app users who are registered through an announcement in our website, app or public platform.
DISPUTE & JURISDICTION
A two-step alternative dispute resolution method will be used to settle all claims brought up by this policy, including but not limited to claims about compensation, refunds and rights negotiation. The first step includes reconciliation through a mediator/ middleperson. If a dispute arises, the subject will be initially tried to be handled by a solo mediator, who is a neutral third person and will be chosen once both sides agree on a suggested mediator. Both parties can suggest a name for solo mediator, and if both parties agree, the recommended name will be appointed as the sole mediator. In case, if the parties cannot come to an agreement within the two recommended mediators, the Company maintains the right to choose the final mediator as deemed fit. The mediator's judgment is not binding on both parties, but the parties will strive to abide by it in good faith. The second step includes the negotiation/ arbitration process. If mediation fails to produce a satisfactory or favored outcome for either party, arbitration may be used, with the award binding on both parties. The Arbitration Board will be made up of three members, one appointed by each side and the third by mutual consent of the two appointed members. The arbitration will take place in Dhaka, Bangladesh. The arbitration proceedings will be conducted in English. Both parties are obligated by the arbitrator's ruling once it is issued. If alternative dispute resolution fails to resolve the problem, the case would be taken before a Dhaka court.
QUESTIONS & SUPPORT INFORMATION
For any kind of questions, help, support, comments or complains, you can contact us via email at email@example.com